Shipping Policy

Last Updated: July 20, 2026

Thank you for shopping with Shshifaa Handicraft. We are committed to delivering your handcrafted products safely and on time. Please read our shipping policy carefully.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Customized or made-to-order products may require additional processing time. The estimated production time will be communicated during the ordering process.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Locations

We currently ship across India. International shipping may be available for selected products and destinations. Please contact us before placing an international order.

3. Shipping Charges

Shipping charges are calculated during checkout based on the delivery location, package weight, and shipping method.
Promotional offers such as free shipping may be available from time to time and will be clearly mentioned on the website.

4. Estimated Delivery Time

Estimated delivery times after dispatch:

Metro Cities: 2–5 business days
Other Cities & Towns: 4–7 business days
Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, or other unforeseen circumstances.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email, SMS, or WhatsApp (where applicable), along with the tracking details to monitor your shipment.

6. Delivery Attempts

Our courier partners will make delivery attempts according to their standard policy. If the delivery cannot be completed because of an incorrect address, unavailable recipient, or repeated failed attempts, the package may be returned to us. Additional shipping charges may apply for re-dispatch.

7. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

8. Damaged Packages

If your package arrives damaged:

Inspect the package before accepting delivery whenever possible.
Take clear photographs of the package and product.
Contact our customer support within 48 hours of receiving the shipment.

Claims reported after this period may not be eligible for replacement or refund.

9. Delays Beyond Our Control

Delivery may be delayed due to events beyond our control, including but not limited to:

Natural disasters
Severe weather conditions
Government restrictions
Public holidays
Transportation disruptions
Strikes
Pandemics
Courier service delays

We appreciate your patience in such situations.

10. Partial Shipments

If your order contains multiple products, they may be shipped separately depending on product availability or packaging requirements. You will be informed if multiple shipments are necessary.

11. International Shipping

For international orders:

Delivery time varies depending on the destination country.
Import duties, customs charges, taxes, or other local fees are the responsibility of the customer unless otherwise stated.
Customs clearance may cause additional delivery delays.

12. Contact Us

For any questions regarding shipping or delivery, please contact us through the contact information provided on our website.

Thank you for choosing Shshifaa Handicraft. We appreciate your trust and look forward to serving you.